Shell Credit Card at shell.accountonline.com – Login

The credit cards are secured by Citibank. If you already have an account, simply use this detailed guide below to login your Shell Credit Card.

Here you can find:

1. How to log in?
2. How to change username?
3. How to reset password?
4. How to create new account?
5. How to contact bank?

How to log in?

1. Go to the official Shell Credit Card website.
2. Fill in blank fields with your user ID and password.
3. Click on the “Sign on” button.
4. Got it.

• Go to the official Shell Credit Card website using this link – shell.accountonline.com or this one – https://citiretailservices.citibankonline.com (it’s the same).

• Fill in blank fields with your user ID and your password. Click on the “Sign on” button.

How to change username?

If you want to change your Shell credit card login name (ID) than you should follow this guide:

• Return to the homepage and click on the “Retrieve User ID” link.

• Enter your name, phone and 4 last digits of Social Security Number in order to verify yourself.

How to reset password?

• On the Shell Credit Card homepage click on the “Reset password” button.

• As usual, you need to verify information by writing your name, phone and SSN.
• To help keep financial information as safe as possible, Shell recommends changing the password to a credit card account at least once every 60 to 90 days. So it’s better to change it sometimes.

How to enroll?

In case you do not have an online account for your Shell credit card, we will tell you how to make it. It is easy to register on shell.accountonline.com and all you need for that is your Shell credit card. After registration, you will be able to feel all the benefits of having a Shell online account.

• Click on the grey “Register your card” button.

• Enter your credit card number, name, security code and last 4 digits of your SSN in the corresponding fields.

• On the next page set up User ID and Password for your online account.

Having trouble?

If you make some mistake typing your ID or password, you will see this message:

Something you entered wasn’t right. Try again or retrieve your User ID or password. After too many failed attempts, we’ll lock your online account for 24 hours.

Carefully check all fields. If you are unable to resolve the issue on your own, you can contact the company via the following contacts.

Also if you have any question related to Shell Cards, if you need to find bill-payment information for your card, order a Shell gift card, or contact a representative about becoming a franchisee.

You can reach a customer service representative at 1-800-331-3703 if come problems occurred with the Shell Credit Card login process. Customers can also phone 1-800-664-3051 for technical support, or 1-605-335-2222 if you don’t live in the USA or Canada.

Also you can use: